LineArt Academy

Contact us

We respond within 2 business days. For faster answers, check the FAQ.

Email
[email protected]
Phone
+1 (415) 555-0192

Support hours

Mon–Fri, 10:00–18:00 (UTC)

Prefer email? Include your course name and platform (web / iPad / desktop) for faster troubleshooting.

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Response time

Usually within 2 business days.

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FAQ

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    Privacy & data use

    Short version: we use your message to respond, nothing more.

    When you submit this form, we process the details you provide (name, email, optional phone, topic and message) to respond to your request and improve support quality.

    Do not include sensitive data (passwords, full payment card numbers). For billing issues, share only your order email and a short description.

    You can request deletion of your contact message by emailing [email protected].

    Writing tips

    A clear report helps us reply faster.

    Good message example

    “In ‘Figure Drawing 101’, module 3, lesson ‘Gesture’, the video stops at 02:14 on Safari 17. I tried reloading and switching networks. Expected the video to continue.”

    Include

    • Course + module name
    • Device & browser/app
    • Steps to reproduce
    • Expected vs actual

    Avoid

    • Passwords / codes
    • Full payment details
    • Unrelated attachments
    • Very short descriptions

    FAQ note

    Many issues are answered in the FAQ (video playback, downloads, certificates). If you don’t find your answer, send a message and we’ll help.

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